There are a number of skills and qualifications needed to be successful as a warehouse manager, but it can be difficult to test for these qualifications when hiring this role. Strong computer skills and data entry are a must, but it’s a bit harder to ensure that your candidates have necessary skills like the ability to communicate effectively with clients and proper organizational habits.
Here are five tips to ensure that you’re hiring an experienced warehouse manager, and ways to attract the most qualified candidates to your business.
1. Communicate with Your Current Staff
One of the easiest and most effective ways to ensure that you’re hiring an experienced warehouse manager that will mesh well with your team is to ask your current staff what they valued most in their previous supervisor. While you’ll likely have a checklist of the credentials that your candidates will need to get the job done right, it might be a bit trickier to know what soft skills to look for. Were they dependable and supportive to your staff? Were they detailed oriented? Was time management a priority in this position? Having a brief meeting with your team can give you this kind of information easily and quickly, and you’ll be provided with the most useful information to ensure that you’re hiring someone fit for the job the first time around.
2. Test Their Troubleshooting Skills
An important part of a warehouse manager’s job is ensuring that equipment is operating properly by enforcing operating instructions and troubleshooting whenever anything breaks down. During the interview, it might be a good idea to present a scenario where your candidate has to troubleshoot through a situation that requires quick thinking and the ability to critically analyze a problem in a fast-paced environment.
3. Interpersonal and Communication Skills
Warehouse managers act as supervisors to a wide group of varying personalities—making it especially important that their interpersonal and communication skills are up to snuff. Highly effective supervisory experience is needed to ensure that daily duties are completed efficiently and without incident, making it necessary for your candidates to express confidence, be articulate, and form connections with people around them.
During the interview, make sure to pay attention to body language and their ability to get their point across clearly and effectively. This can be one of the defining features of a successful warehouse manager; don’t underestimate this important step of the hiring process.
4. Be Open to Flexibility
One of the biggest mistakes employers make when hiring is being too rigid in their hiring checklist. Every hiring manager has an ideal employee that they hope to recruit, but oftentimes waiting for this ideal means letting perfectly qualified candidates slip through their fingers.
Take into consideration their experience in related fields, and if they don’t have the exact credentials to match your role, but otherwise seem to be a great candidate, ensure that they express a willingness to learn or go through outside training. Be flexible in your hiring strategies, and you might just end up with the elusive ideal candidate.
5. Partner with the Hiring Experts
If you’re really unsure about where to start when hiring an experienced warehouse manager, you might want to partner with a recruitment firm that specializes in this area. Most recruitment firms only work with the top percentile of candidates, so you won’t have to worry about getting matched with someone inexperienced or without the right credentials. All of the pre-screening tests have already been done for you, making it quicker and easier to hire this crucial role.