How Are Human Resources Jobs Evolving?

May 22, 2019

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Posted by: Nicola Malcolm



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The field of human resources is undergoing significant changes. Today, HR professionals are a vital and strategic part of a company’s lifeblood, responsible for fostering great company culture, unifying the team, and more.

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Here’s what the new world of human resources looks like.

A Seat at the Table

Today’s forward-thinking companies are looking for new qualities in HR professionals, including strategic thinking and business sense. That’s because human resources employees are now part of the decision-making process.

Today’s HR representatives work more closely with other departments to ensure their needs are met and that employees’ thoughts and concerns are heard. This form of company responsibility is achieved through goal setting, communication, and empowerment. You combine your organizational success with your advocacy and knowledge of people to create a workplace where people choose to be happy and motivated.

New Company Culture

Today’s human resources jobs ask employees to do more than record employee complaints and run safe workplace presentations. Instead, they’re tasked with providing overall talent management strategies and effecting positive change in the organization.

While your marketing team makes your company look good to external prospects, the HR department makes your company look good to its internal stakeholders: Your staff.

Company culture is crucial in business today, and part of the HR manager’s job is to make sure employees approve of and fit within the culture. Part of the job includes asking new and veteran workers for feedback, such as how their experience has improved since their first day on the job and where improvements can still be made. In HR, you’re still the first to know if someone has a problem, but now you’re better poised to address issues and develop effective solutions.

Enhanced Business Strategy

HR staff members are strategic business partners who contribute to the development and success of the organization’s overarching plans. They’re knowledgeable about internal work systems and the impact each role plays within the overall business.

Today’s HR managers must think like businesspeople, blending finance and leaderships skills with interpersonal skills. Executives today understand that investing in human resources jobs creates opportunities for profit and growth, as company goals are intertwined with business strategy, human capital management, and work performance.

Building the Modern Learner

Humans need and value transparency. Today’s employees—millennials, in particular—value collaboration, mobility, and teamwork. Learners crave personal work motivation and peer-to-peer learning experiences.

HR roles are evolving from providing traditional learning systems to those that favour the convenience and flexibility offered by technology. HR managers help establish trust within the working community to keep employees aligned and motivated, and they provide employees with the opportunity to learn in an environment of self-directed professional development.

Growing Use of AI

Technology has disrupted the talent management paradigm.

New software can do more than streamline administrative tasks; it can make intelligent decisions, such as offering smart recommendations for talent strategy.

Today’s HR roles embrace the benefits of technology and are becoming more data driven.

Today’s HR representatives use technology to track goals, measure performance, manage budgets, and everything in between.

Human resources jobs have changed. Interested in pursuing an HR role in today’s business environment? See how these helpful tips for choosing a career path could lead to you to a role in HR.


Nicola Malcolm

Nicola Malcolm

Nicola has over 20 years of staffing industry experience with global, international, and Canadian firms. She has a broad knowledge base from having worked at a temporary recruitment desk, as an on-site manager in a global warehouse and manufacturing company, and in marketing, IT and operations. In addition, Nicola managed a portfolio of MSP/VMS accounts for a global MSP, and currently manages the staffing supply of 10+ Canadian MSP/VMS programs. In her spare time, Nicola uses her recruiting background to help her family, friends, and personal network find meaningful work opportunities. She also enjoys applying her operational skills to plan family trips abroad as often as possible.

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